Accessibility
Information the way you need it
Nobody should have to struggle to read about their own supports. Tell us what works for you and we'll send things that way from then on — you only have to ask once.
What you can ask for
- Easy Read versions of anything we send you
- Large print, or a different font or colour that's easier on your eyes
- Read aloud over the phone, or explained in a video call
- An interpreter (including Auslan) arranged at no cost to you
- Sent to a family member, carer or advocate you nominate
This website
We've built this site to work with screen readers and keyboard navigation, with text that resizes, clear headings, meaningful link text and colours chosen for readable contrast. We aim to meet the WCAG 2.1 AA standard. We're not perfect, and we'd rather hear about a problem than have you work around it.
Meeting with us
We can meet at your home, somewhere quiet, or by phone or video — whatever is easiest and least tiring for you. You're always welcome to have a family member, carer or advocate with you, and we'll never rush a conversation.
Tell us what you need
Call 1300 430 320 or email feedback@yourjourneysc.com.au. If something on this website doesn't work for you, tell us and we'll fix it.